With the advent of increasingly powerful groupware solutions, internal company processes are also increasingly being linked to Internet solutions: Interfaces to in-house customer relationship systems make it possible to streamline internal work processes, users manage their own data. Information is made available throughout the organisation and linked to collaborative systems in order to work out results together, which in turn are published on the web at the push of a button and on paper if required - of course optimised for end devices and always under the high requirements of data security and data protection.